SMS TERMS of SERVICE

1) Texting is not always a reliable form of communication. For example, there may be a delay in transmitting the message due to poor signal strength. Carriers are not liable for delayed or undelivered messages. 

2) This document does not serve as a guarantee that you will receive a text message or any other message from Revolution. 

3) WellPower and Revolution will not share your mobile number for any reason or purpose.

4) When you opt-in to the service, we will send you an SMS message to confirm your signup for WellPower Revolution Emergency messages for various known emergency scenarios, allowing fast access to these communications when emergencies arise. Examples of these notifications would be a facility evacuation, active threat, lockout, snow closure or other emergency notice. 

5) The frequency of message notification is dependent on when it is necessary to inform employees of a real time emergency situation. Typically, messages would average 2-3 per month.  

6) Message and data rates apply. 

7) We are able to deliver messages to the following mobile phone carriers:

Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Visible, Mint Mobile, Consumer Cellular, Boost Mobile, Xfinity Mobile. 
 
Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

***Carriers are not liable for delayed or undelivered messages***

8) For mobile SMS help, please contact MassNotificationHelp@wellpower.org or HelpDesk@wellpower.org.