Insurance & Payments
Looking for information on insurance we accept or how to pay your bill? Start here.
Use the button menu below to navigate to different sections on this page. We've included information about insurance partners we accept, how to pay your bill at WellPower, where to go if you have questions, how to sign up for Medicaid and more.
Insurance
At WellPower, we serve people regardless of their ability to pay. We accept Medicaid, Medicare, Medicare Advantage, and commercial (private) insurance plans. We will bill both your primary and secondary insurance plans.
We accept the following commercial and Medicare Advantage insurance partners:
Aetna
ChampVA
Child Health Plan Plus (CHP+)
Cigna
Denver Health
Humana
Kaiser
Medicaid/Medicare
Rocky Mountain
Tricare
UMR
United Healthcare
If you are interested in learning more or have questions about your benefits, please contact our Billing department by calling (303) 504-6580.
To send us a copy of your insurance card, please visit our Document Uploads page by clicking the button below.
Payments
WellPower offers several ways for people to pay their bills. Please make any checks or money orders payable to MHCD d/b/a WellPower Payment and include your account number.
WellPower offers four ways to pay your bill:
Option 1: Pay Online
Visit our new Payment Portal to pay securely with a credit or debit card.
Option 2: Pay by Phone
Please call (303) 504-6580 to reach the Billing department, or call the front desk of your service location.
Option 3: Pay by Mail
MHCD d/b/a WellPower Payment
PO Box 645028
Dallas, TX 75264-5025
Option 4: Pay in Person
You may make an in-person payment at your service location.
Financial Assistance
Recent changes to how WellPower receives funding for the work we do mean we need to start billing for services in some cases. We are committed to serving people regardless of ability to pay, and do not want cost to be a barrier to receiving care. We have several options for financial assistance to fit your needs.
Here are a few ways to get financial assistance for service costs.
No insurance – If you:
- Are not eligible for Medicaid coverage,
- Lost Medicaid coverage recently or
- Do not have any insurance
You can apply for assistance through the Behavioral Health Administration (BHA) www.colorado.gov/PEAK. Please let your care team know if you need help.
You can also explore commercial insurance options at Connect for Health Colorado.
Private/Commercial Insurance – If you:
- Have commercial/private insurance (Cigna, United, etc.) that does not fully cover your services or
- Are waiting for your coverage to begin
You can explore financial help options for commercial policy holders at Connect for Health Colorado. Please speak with your care team if you need help or want to discuss additional options.
Pharmacy – If you:
- Need financial assistance for Pharmacy services
Please contact (303) 504-7799.
For more information
Please ask your care team for help finding or applying for financial assistance.
Questions about your bill
If you have any questions regarding your statement, payments or need to make payment arrangements, please call the Billing department at (303) 504-6580.
WellPower is committed to serving people regardless of ability to pay. If you are uninsured or need help to pay for coverage and care, you may qualify for a public program like Medicaid, or WellPower’s financial assistance program.
Medicaid
WellPower accepts Medicaid as a health insurance option. Medicaid covers all costs associated with behavioral health services, including outpatient therapy, psychiatry and medication-assisted treatment for alcohol and other substances. If you don’t have Medicaid but would like to see if you could qualify, our community outreach specialists can help.
Document Upload
WellPower offers an option for you to submit your documents securely online. Please click the button below to visit the Document Upload page.