Insurance and Payments

Insurance & Payments

Looking for information on insurance we accept or how to pay your bill? Start here.

Use the button menu below to navigate to different sections on this page. We've included information about insurance partners we accept, how to pay your bill at WellPower, where to go if you have questions, how to sign up for Medicaid and more.

Insurance

At WellPower, we serve people regardless of their ability to pay. We accept Medicaid, Medicare, Medicare Advantage, and commercial (private) insurance plans. We will bill both your primary and secondary insurance plans.

We accept the following commercial and Medicare Advantage insurance partners:

Aetna
ChampVA
Child Health Plan Plus (CHP+)

Cigna
Denver Health
Humana

Kaiser
Medicaid/Medicare
Rocky Mountain

Tricare
UMR
United Healthcare

If you are interested in learning more or have questions about your benefits, please contact our Accounts Receivable department by calling (303) 504-6580.

To send us a copy of your insurance card, please visit our Document Uploads page by clicking the button below.

Payments

WellPower offers several ways for people to pay their bills. Please make any checks or money orders payable to MHCD d/b/a WellPower Payment and include your account number.

WellPower offers four ways to pay your bill:

Option 1: Pay Online

Visit the Services Payment webpage to pay via secure form with a credit or debit card.

Option 2: Pay by Phone

Please call (303) 504-6580 to reach the Accounts Receivable department, or call the front desk of your service location.

Option 3: Pay by Mail

MHCD d/b/a WellPower Payment

PO Box 645028

Dallas, TX 75264-5025

Option 4: Pay in Person

You may make an in-person payment at your service location.

Questions about your bill

If you have any questions regarding your statement, payments or need to make payment arrangements, please call the Accounts Receivable department at (303) 504-6580.

WellPower does not want finances to prevent anyone from receiving the behavioral health services they need. If you are uninsured or need help to pay for coverage and care, you may qualify for a public program like Medicaid, or WellPower’s financial assistance program.

Medicaid

WellPower accepts Medicaid as a health insurance option. Medicaid covers all costs associated with behavioral health services, including outpatient therapy, psychiatry and medication-assisted treatment for alcohol and other substances. If you don’t have Medicaid but would like to see if you could qualify, our community outreach specialists can help.

Apply to Health First Colorado

This is the fastest way to apply, and most people find out right away if they qualify. You can also check your application status online.

What you need to apply

  • Social security numbers for applicants who have them
  • Immigration document numbers for non-citizens
  • The name, address, contact info, and birth date for applicants
  • Employer and income information for everyone in your household. Examples include pay stubs or W2 forms.
  • Other income information including Social Security Administration (SSA) or Supplemental Security Income (SSI) payments and mentions
  • Information and policy numbers for health insurance plans covering members of your household, including Medicare

We may ask for more information if we can’t verify what you tell us through our electronic data sources.

Renewals

The renewal process checks to see if you still qualify for Health First Colorado (Colorado’s Medicaid program) or Child Health Plan Plus (CHP+).Some members will be automatically renewed based on information Medicaid has. Other members will need to go through the renewal process. Please see Renewals: What you need to know - Health First Colorado for more information about the renewal process.

How do I change my PCP?

You can change your Primary Care Provider (PCP) at any time by visiting enroll.healthfirstcolorado.com or calling 303-839-2120 or 888-367-6557. For TDD/TTY, call 888-876-8864. Call Monday to Friday, 8 a.m. to 5 p.m. The call is free. How do I change my Primary Care Provider (PCP)? - Health First Colorado

Document Upload

WellPower offers an option for you to submit your documents securely online. Please click the button below to visit the Document Upload page.