TherapyDirect is for adults 18 years and older in metro Denver and beyond. Under 18? Check out iMatter.

We welcome people from all backgrounds - whether you're needing urgent support or just want to try therapy to see if it's right for you, you're welcome here. You do not need to have a mental health diagnosis, referral or past experience with therapy. It's therapy direct to you.

For crisis support, especially outside of our business hours, please call 1-844-493-TALK (8255) or text TALK to 38255. 

We serve people regardless of ability to pay. As a nonprofit, WellPower (the organization that operates TherapyDirect) prioritizes people over profits. At the same time, we do have costs we need to cover in order to continue serving our community.

The cost of TherapyDirect is usually covered by insurance. We accept Medicaid, Medicare, Medicare Advantage and a number of commercial/private insurance plans (Aetna, Cigna, United, etc.).

Depending on your insurance plan, there may be costs like copays, co-insurance or payments toward your deductible. If these costs are a barrier, let us know - we will work with you to create a plan that fits your situation.

If you don't have insurance, we can help. Our Personal Financial Services team is great at working with people from any background to explore insurance coverage options.

You can meet with two types of support professionals: a peer specialist or a therapist. The Intake Coordinator will help you decide which option is best for you. 

A peer specialist is an individual who has gone through experiences similar to yours and is now trained to provide support and guidance to others on a variety of topics. 

A therapist is a licensed mental health professional who specializes in helping people develop skills, reduce symptoms of mental illness and cope with various challenges to improve their lives. 

You can call (303) 504-6579 to speak with someone who can walk you through each step. Support staff is available Monday through Friday, 9:00 a.m. - 5:30 p.m.

Don't have reliable internet? Or don't have a device to access internet (smart phone, tablet, or desktop computer)? No problem. You can still use TherapyDirect through one of our kiosks. Call (303) 504-6579 to find out where we have a kiosk near you. 

Yes, information you share with us is confidential. Counselors are required to maintain confidentiality about anything said during sessions. There are laws and regulations to protect your privacy, and this is a key part of our code of ethics. 

Please note that we are required by our grant and the state of Colorado to include some basic, anonymized information about the people being served by TherapyDirect in our ongoing reporting. "Anonymized" means that anything identifying you is taken out of the data so it can't be traced to you. 

TherapyDirect is a counseling session over a secure video call. During your session, you will be speaking to one other person: your counselor (see "Who will I be meeting with?" above for more information.). Counseling can take a lot of forms. It can be a safe outlet, a new perspective, or support through an emotional or mental health challenge. 

Your peer specialist or therapist will ask you questions related to what brought you to us today - how you're feeling, what the situation is like - and offer guidance or insights to help you through it. They can also help you connect with other community resources, if you would like to do so. You can access up to three sessions every 12 months.

As a nonprofit organization, we serve people regardless of ability to pay. At the same time, we need to cover the costs of offering TherapyDirect.

A lot of other therapy providers - both online therapy and in-person therapy - don't take insurance because of the paperwork and lower payouts from insurance companies. This means you pay hundreds of dollars out of pocket every time you meet with your therapist.

By billing insurance, we can cover the costs of TherapyDirect while minimizing the costs to people who come to us for support. Depending on your insurance, there might be costs like co-pays. If these costs are a barrier, let us know - we'll work with you to make a plan that works for you.

As online therapy, TherapyDirect is usually covered by insurance. We accept Medicaid, Medicare, Medicare Advantage and a number of commercial/private insurance plans (Aetna, Cigna, United, etc.).

If you don't have insurance, we can help. Our Personal Financial Services team is great at working with people from any background to explore insurance coverage options.

You can choose your language on the intake form after you click the yellow "Click to Start Now" button. Interpretation is available for a variety of languages. 

IF YOU ARE EXPERIENCING A MENTAL HEALTH CRISIS, call 1-844-493-TALK (8255) to speak to a trained professional or text TALK to 38255. Or visit our Walk-In Crisis Center for immediate 24/7 support at 4353 E. Colfax Avenue, Denver, CO 80220.

You can also visit any of the six Colorado Crisis Services walk-in crisis centers across metro Denver. These centers are open 24/7, and offer confidential, in-person crisis support, information and referrals to anyone in need.

For medical emergencies, call 911.