TherapyDirect is for adults 18 years and older in metro Denver and beyond. Under 18? Check out iMatter.

We welcome people from all backgrounds - whether you're needing urgent support or just want to try therapy to see if it's right for you, you're welcome here. You do not need to have a mental health diagnosis, referral or past experience with therapy. It's therapy direct to you.

For crisis support, especially outside of our business hours, please call 1-844-493-TALK (8255) or text TALK to 38255. 

TherapyDirect is a grant-funded program, which means we are able to provide counseling with no program fees. 

There may be costs associated with your insurance plan if you choose to provide your insurance information. These costs might include copays, co-insurance, payments toward your deductible, or other costs for healthcare services. If you have a question about insurance costs, let us know - we'll work with you to figure out what your insurance company might charge you before you start your session. 

Insurance is not required to use TherapyDirect. 

You can meet with two types of support professionals: a peer specialist or a therapist. The Intake Coordinator will help you decide which option is best for you. 

A peer specialist is an individual who has gone through experiences similar to yours and is now trained to provide support and guidance to others on a variety of topics. 

A therapist is a licensed mental health professional who specializes in helping people develop skills, reduce symptoms of mental illness and cope with various challenges to improve their lives. 

You can call (303) 504-6579 to speak with someone who can walk you through each step. Support staff is available Monday through Friday, 9:00 a.m. - 5:30 p.m.

Don't have reliable internet? Or don't have a device to access internet (smart phone, tablet, or desktop computer)? No problem. You can still use TherapyDirect through one of our kiosks. Call (303) 504-6579 to find out where we have a kiosk near you. 

Yes, information you share with us is confidential. Counselors are required to maintain confidentiality about anything said during sessions. There are laws and regulations to protect your privacy, and this is a key part of our code of ethics. 

Please note that we are required by our grant and the state of Colorado to include some basic, anonymized information about the people being served by TherapyDirect in our ongoing reporting. "Anonymized" means that anything identifying you is taken out of the data so it can't be traced to you. 

TherapyDirect is a counseling session over a secure video call. During your session, you will be speaking to one other person: your counselor (see "Who will I be meeting with?" above for more information.). Counseling can take a lot of forms. It can be a safe outlet, a new perspective, or support through an emotional or mental health challenge. 

Your peer specialist or therapist will ask you questions related to what brought you to us today - how you're feeling, what the situation is like - and offer guidance or insights to help you through it. They can also help you connect with other community resources, if you would like to do so. You can access up to three sessions every 12 months.

No. Medical insurance is NOT needed to use TherapyDirect. 

Our Intake Coordinator will ask if you have insurance and if you would like to provide your insurance information. If you do not have insurance or do not want to provide your information, simply answer no. This is part of our grant requirement. 

If you do choose to provide insurance information, you might need to pay any costs associated with your insurance plan such as a copay, co-insurance, deductible, etc. 

You can choose your language on the intake form after you click the yellow "Click to Start Now" button. Interpretation is available for a variety of languages. 

IF YOU ARE EXPERIENCING A MENTAL HEALTH CRISIS, call 1-844-493-TALK (8255) to speak to a trained professional or text TALK to 38255. Or visit our Walk-In Crisis Center for immediate 24/7 support at 4353 E. Colfax Avenue, Denver, CO 80220.

You can also visit any of the six Colorado Crisis Services walk-in crisis centers across metro Denver. These centers are open 24/7, and offer confidential, in-person crisis support, information and referrals to anyone in need.

For medical emergencies, call 911.