Ideas to Action: Application of Quality Tools in Outpatient Healthcare

McLean, C., LaGanga, L., Williams, W., & Iverson, C. (October 2013). Minneapolis, MN.

We apply Tools of Quality to engage work teams in problem identification and solution implementation. We present recent projects, measurable results, and quantifiable value to the organization. Our Pareto analysis and utilization management tools identify costly service patterns and guide redistribution of resources to improve consumer outcomes and cost-effectiveness.


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Resource Topics: Quality & Process Improvement Keywords: tools of quality, compliance, lean, billing