Behavioral Health Solutions Center
About the Behavioral Health Solutions Center
The Behavioral Health Solutions Center is a 24/7/365 first responder drop-off location for individuals in the community experiencing a behavioral health crisis.
What Services are at the Behavioral Health Solutions Center?
Drop-Off Center for First Responders
- Adults (18+) can be dropped off by first responders for any behavioral health health crisis for immediate care.*
- People served can receive physical health and mental health evaluations and referrals.
- This facility is voluntary and cannot accept anyone on a mental health hold.
- People served may be referred to the Crisis Stabilization Clinic.
Crisis Stabilization Clinic
- People served can meet with a psychiatric nurse practitioner for medication evaluation, receive group and individual therapy, and can be
connected to outside resources. - People served can stay for up to five days.
- Part of eligibility for the Crisis Stabilization Clinic is that people served must be a Denver resident (or unhoused in Denver).*
Transitional Shelter Program
- During the shelter stay, staff are available to assist in connecting people served to on-going care and community resources.
- Individual rooms and meals are provided.
- While in the shelter, staff are available 24/7.
- Shelter stay is up to 30 days.
- Upon completion of crisis services, eligibility for the shelter will be determined.
The Behavioral Health Solutions Center team includes: Licensed Clinicians, Peer Support Specialists, Residential Counselors, Nurses, Primary Care Nurse Practitioners, Psychiatric Nurses Practitioners and a Food Service Provider.
*Please Note: the Behavioral Health Solutions Center cannot serve registered sex offenders or persons residing outside of Denver. Please also note that there is no public drop-off or walk-up access.
How Does Someone Get Into Services at the Solutions Center?
Step 1: A first responder drops off a person experiencing a behavioral health crisis. They are met by a team of professionals who provide assessment, resources, a safety plan and determine the need for a higher level of care.
Step 2: If admitted into the Crisis Stabilization Clinic, the person served will stay in a private room and participate in treatment to support their well-being. People served will meet with a psychiatric nurse practitioner for an evaluation, can attend up to three groups a day, participate in recreational activities, address physical health needs, meet individually with a peer support specialist and connect to community resources. All snacks, meals and basic necessities are provided.
Step 3: Once the person served has completed Crisis Stabilization Clinic services, they may be eligible to stay at the shelter for up to 30 days. During a shelter stay, a person might receive support with the following:
- Obtaining an ID
- Ordering a birth certificate
- Employment
- Ordering a social security card
- Applying for unemployment benefits
- Getting vaccines
- Setting up primary care and mental health services
- Housing resources
- Food assistance.
Staff are available to assist in connecting people to ongoing care and community resources. Once the 30 days are up, the person transitions back into the community.