Behavioral Health Solutions Center

Behavioral Health Solutions Center

About the Behavioral Health Solutions Center

The Behavioral Health Solutions Center is a 24/7/365 first responder drop-off location for individuals in the community experiencing a behavioral health crisis.

What Services are at the Behavioral Health Solutions Center?

Drop-Off Center for First Responders

  • Adults (18+) can be dropped off by first responders for any behavioral health health crisis for immediate care.*
  • People served can receive physical health and mental health evaluations and referrals.
  • This facility is voluntary and cannot accept anyone on a mental health hold.
  • People served may be referred to the Crisis Stabilization Clinic.

Crisis Stabilization Clinic

  • People served can meet with a psychiatric nurse practitioner for medication evaluation, receive group and individual therapy, and can be
    connected to outside resources.
  • People served can stay for up to five days.
  • Part of eligibility for the Crisis Stabilization Clinic is that people served must be a Denver resident (or unhoused in Denver).*

Transitional Shelter Program

  • During the shelter stay, staff are available to assist in connecting people served to on-going care and community resources.
  • Individual rooms and meals are provided.
  • While in the shelter, staff are available 24/7.
  • Shelter stay is up to 30 days.
  • Upon completion of crisis services, eligibility for the shelter will be determined.

The Behavioral Health Solutions Center team includes: Licensed Clinicians, Peer Support Specialists, Residential Counselors, Nurses, Primary Care Nurse Practitioners, Psychiatric Nurses Practitioners and a Food Service Provider.

*Please Note: the Behavioral Health Solutions Center cannot serve registered sex offenders or persons residing outside of Denver. Please also note that there is no public drop-off or walk-up access.

How Does Someone Get Into Services at the Solutions Center?

Step 1: A first responder drops off a person experiencing a behavioral health crisis. They are met by a team of professionals who provide assessment, resources, a safety plan and determine the need for a higher level of care.

Step 2: If admitted into the Crisis Stabilization Clinic, the person served will stay in a private room and participate in treatment to support their well-being. People served will meet with a psychiatric nurse practitioner for an evaluation, can attend up to three groups a day, participate in recreational activities, address physical health needs, meet individually with a peer support specialist and connect to community resources. All snacks, meals and basic necessities are provided.

Step 3: Once the person served has completed Crisis Stabilization Clinic services, they may be eligible to stay at the shelter for up to 30 days. During a shelter stay, a person might receive support with the following:

  • Obtaining an ID
  • Ordering a birth certificate
  • Employment
  • Ordering a social security card
  • Applying for unemployment benefits
  • Getting vaccines
  • Setting up primary care and mental health services
  • Housing resources
  • Food assistance.

Staff are available to assist in connecting people to ongoing care and community resources. Once the 30 days are up, the person transitions back into the community.